Using the data in Problem S11.10, assume that both Donna, Inc. and Kay Corp. are able to

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Using the data in Problem S11.10, assume that both Donna, Inc. and Kay Corp. are able to move all their “ poor” ratings to “ fair.” How would you then rank the two firms?

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Operations Management

ISBN: 978-0133408010

11th edition

Authors: Jay Heizer, Barry Render

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