Using the interview data you gained from the group exercise on Maverick Transport in Project 1, your group should meet to design an email or Web questionnaire for surveying the company’s 20 programmers (15 of whom have been hired in the past year) about their skills, ideas for new or enhanced systems, and so on. Investigate the Web survey options available at SurveyMonkey.com. As your group constructs the programmer survey, consider what you have learned about users in the other interviews as well as what vision the director of information technology holds for the company.
Answer to relevant QuestionsWhat kinds of information should be sought in interviews?Define what is meant by pyramid structure. When is it useful to employ it in interviews?List four situations that make the use of questionnaires appropriate.List five methods for administering the questionnaire.“Every time we get consultants in here, they pass out some goofy questionnaire that has no meaning to us at all. Why don’t they bother to personalize it, at least a little?” asks Ray Dient, head of emergency systems. ...
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