What are some of the challenges and potential problems of implementing a CRM system and CRM mindset

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What are some of the challenges and potential problems of implementing a CRM system and CRM mindset in a firm’s employees? How might you overcome these?

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Principles of Information Systems

ISBN: 978-1133629665

11th edition

Authors: Ralph Stair, George Reynolds

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Question Posted: Dec 30, 2014 05:58 AM

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What are some of the challenges and potential problems of implementing a CRM system and CRM mindset

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Principles of Information Systems

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