What are the functional and dysfunctional effects of organizational culture?
Answer to relevant QuestionsWhat does this story tell you about the effect of top management on organizational culture? If you were the CEO of Toyota when the story was first publicized, how would you have reacted? Do you think organizations should be allowed to investigate applicants’ credit histories in the hiring process? Why or why not? What are the similarities and differences among the four main types of training? Drawing on Kotter’s eight-step plan for implementing change, how might WPAC have handled its planned change differently?
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