What are the stages of group development? Do all teams develop through all the stages discussed in this chapter? Why or why not? How might the management of a mature team differ from the management of teams that are not yet mature?
Answer to relevant QuestionsDescribe the development of a role within a group. Tell how each role leads to the next. Think of several groups of which you have been a member. Why did you join each? Did each group progress through the stages of development discussed in this chapter? If not, why do you think it did not? Describe the differences between bureaucratic and decentralized control. What are the advantages and disadvantages of each? Refer to each of the characteristics of effective control in order to explain why the privatized social‑services system proved to be ineffective. How can a service organization use techniques from operations management? Give specific examples from your college or university (a provider of educational services).
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