What communication channel would you select if you had to give an employee feedback about the way

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What communication channel would you select if you had to give an employee feedback about the way he mismanaged a call with a key customer? What channel would you use to announce to all employees the deadline for selecting new healthcare plans? Explain your choices.
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Understanding Management

ISBN: 978-1305502215

10th edition

Authors: Richard L. Daft, Dorothy Marcic

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