What did Agilent “do right”? Why was it able to still be voted one of the “Best Companies to Work For” even during its tough years?
Answer to relevant QuestionsWhat three key conclusions do you draw from these stories about managing change? Are there other external or internal pressures for change that you can identify? What new pressures for change faced Barrett in the last half of his tenure? What are the limits to an open communication style when faced with ongoing rounds of downsizing? What else might be done by management to retain staff motivation? Using Ford and Ford’s four types of change conversations, describe how Tyco would go through the process of communicating change to its staff.
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