What do you see as the major advantages and disadvantages of contracting with an overseas customer call center?
Answer to relevant QuestionsPick at least one question where you were (and perhaps still are) surprised by the correct answer. Do a search of some of the research that was cited to justify the correct answer and make a determination if more recent ...What does research say about the use of the Five-Factor Model for predicting success in sales? Pick a job in which “mystery shoppers” might provide helpful and unique data. Describe how you would develop the system and incorporate data from this system into the performance-appraisal system. Should a forced-distribution system be installed to eliminate problems with personnel decisions? Explain your answer based on research. Do you think “clawbacks” should be mandatory and, if so, what should they stipulate? Conduct an on-line search to get an idea of how many companies are requiring “clawbacks” in their proxy statements.
Post your question