What does this story tell you about the effect of top management on organizational culture?
Answer to relevant QuestionsWhy do you think Bank of America’s and MBNA’s cultures appeared to mesh rather than clash? How is culture transmitted to employees? Do you think Seamon’s Joey Price was within her rights to reject the applicant with the poor credit history? Do you think this candidate’s financial problems might be job relevant? What are the similarities and differences between formal and information training methods? What factors are most likely to change when a company grows very rapidly, as Starbucks did? How can these changes threaten the culture of an organization?
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