What facets of Amazon's operations allow it to create and control quality, both as a manufacturing organization and as a service organization? What facets of its operations allow Amazon to control productivity (again, both as a manufacturing organization and as a service organization)? Give two or three examples of ways in which Amazon's operations contribute to high productivity.
Answer to relevant QuestionsContrast efficiency and effectiveness. Give an example of a time when an organization was effective but not efficient, efficient but not effective, both efficient and effective, and neither efficient nor effective. Find an organization chart. You can find one in the library or by searching online. Locate top, middle, and first-line managers on the chart. What are some of the job titles held by persons at each level? Young, innovative, or high-tech firms often adopt the strategy of ignoring history or attempting to do something radically new. In what ways might this strategy help them? In what ways might this strategy hinder them? What are the differences between data and information? Give three examples of data and then show how those data can be turned into information. Very often, managers making decisions in real organizations have to work with information that does not perfectly meet all four criteria for useful information. In that case, should the manager use the imperfect information? ...
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