What four criteria must capabilities satisfy for them to become core competencies? Why is it important for firms to use these criteria to evaluate their capabilities’ value- creating potential?
Answer to relevant QuestionsWhat is value chain analysis? What does the firm gain by successfully using this tool? What resources and resulting capabilities and core competencies do you see within the Zappos organization that gives it strategic competitiveness? What are the specific risks associated with using each business-level strategy? What factors affect the likelihood a firm will take a competitive action? What is corporate-level strategy and why is it important?
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