What influence over the quality of a product or service do customers really have?
Answer to relevant QuestionsHow can a company make the quality of its goods and services cost-effective? For each managerial level, provide examples of the kinds of decisions that managers make at that level. How do the functions of planning and organizing relate to each other (a) In the initial development of a company (b) During the modifications of a company’s structure? What are the steps of planned change? How does government promote socially responsible conduct on the part of business?
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