What is conflict escalation, and what conditions make it likely? In general, how can people respond to

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What is conflict escalation, and what conditions make it likely? In general, how can people respond to conflict, and under what circumstances is each type of response most effective?

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Organizational Behavior

ISBN: 978-1118809068

4th edition

Authors: Michael A. Hitt, Adrienne Colella, C. Chet Miller

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