What is instant messaging (IM), and how can it support business operations? Which technology does IM replace or augment in online retailing?
Answer to relevant QuestionsWhat is blogging, and what potential does it have for businesses? When selecting a web hosting company, one of the important factors to consider is uptime ratio. What is it, and why is it important?One of the most frustrating types of events to ane-tailer is shopping cart abandonment. From your own online shopping experience, what are the things that would cause you to abandon an online shopping cart?Web advertising is directed mostly at consumers,yet the topic is discussed in this chapter as a business-to-business commercial interaction. What could be the reason for this?Executives of multinational corporations are advised to think globally and act locally. What does this mean?
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