What is meant by service recovery? How is it relevant to logistics?

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Contemporary Logistics

ISBN: 978-0132953467

11th edition

Authors: Paul R. Murphy, Michael Knemeyer

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Question Posted: Dec 11, 2014 11:18 AM

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What is meant by service recovery? How is it relevant to logistics?

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Service recovery refers to a process for returning a custom...View the full answer

Contemporary Logistics

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