What is speech analytics? How does it relate to sentiment analysis?
Answer to relevant QuestionsDescribe the linguistic approach to speech analytics.Describe how special lexicons are used in identification of sentiment polarity.1. How did the financial services firm use text mining and text analytics to improve its customer service performance?2. What were the challenges, the proposed solution, and the obtained results?What were the main challenges Security First was facing?What is the relationship between search engines and text mining?
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