What is the benefit of tools that direct employees to experts rather than to stored knowledge?
Answer to relevant QuestionsWhat is auto categorization (automatic taxonomy)? How can auto categorization software help companies to serve customers and employees?You are an executive for a large retail chain. Your IT professionals use data-mining software. They tell you of the following relationship the software found: middle-aged single men tend to purchase personal grooming ...Companies would like to have systems that would allow them to store all the business related knowledge that their employees have accumulated. Do you expect that such systems will exist in your lifetime? Why or why not?Why is systems integration more complicated when the systems involve the web than when they do not? Smart phones? Tablets?Are agile methods more important in today’s business environment? Why or why not?
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