What is the importance of interpersonal skills?
Answer to relevant QuestionsWhat do managers do in terms of functions, roles, and skills? To what extent can individual business decisions (as opposed to economic forces) explain deterioration in working conditions for many workers? What are the three levels of analysis in this book’s OB model? How can organizations cope with differences related to age discrimination in the workplace? How can older employees help? Does behavior always follow from attitudes? Why or why not? Discuss the factors that affect whether behavior follows from attitudes.
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