What is the most common mistake made when designing and implementing a CRM program?

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Management Process

ISBN: 978-0201822939

4th Edition

Authors: Lee Long

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Question Posted: Jun 29, 2012 06:56 AM

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What is the most common mistake made when designing and implementing a CRM program?

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Poor planning is typically the cause for most unsuccessful CRM initiatives because ...View the full answer

Management Process

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