What is the purpose of organizational control? Why is it important?
Answer to relevant QuestionsInterview a worker to determine which areas and levels of control exist for him or her on the job. Does the worker resist efforts at control? Why or why not? One company uses strict performance standards. Another has standards that are more flexible. What are the advantages and disadvantages of each system? What is the relationship of operations management to overall organizational strategy? Where do productivity and quality fit into that relationship? How can a service organization use techniques from operations management? Give specific examples from your college or university (a provider of educational services). Who uses information systems in organizations? What types of functions do the systems perform for each type of user?
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