What practices should be followed to avoid sending a “flame”?
Answer to relevant QuestionsHow does communication differ when emailing, instant messaging, and texting? Describe the courteous use of a cell phone. Provide guidelines for writing instructions that can be understood and followed consistently. What considerations should be given to a message recipient’s culture when planning a good-news or neutral-news message? What objectives should the final paragraph accomplish? Should the closing sentence apologize for action taken? Should it refer to the statement of refusal to achieve unity? Explain.
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