What resources and resulting capabilities and core competencies do you see within the Zappos organization that gives

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What resources and resulting capabilities and core competencies do you see within the Zappos organization that gives it strategic competitiveness?
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Strategic Management Competitiveness and Globalization, Concepts and Cases

ISBN: 978-1285425184

11th edition

Authors: Michael A.Hitt, R.Duane Ireland, Robert E.Hoskisson

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