What trends are driving a more diverse workforce and the need to effectively manage diversity? How is the shift in the demographic characteristics likely to affect organizational diversity? What other changes are occurring in the environment that contributes to the importance of managing diversity effectively? Why do these changes have this effect?
Answer to relevant QuestionsWhy is successfully managing diversity important to high-involvement work organizations? Give specific examples. (a) What are the three types of international involvement available to associates and managers? (b) What problems can be encountered with each type? What information is likely to influence how we make causal attributions about others’ behavior? How might the attribution process influence a manager’s performance appraisal of an associate? (a) What assumptions do Maslow’s need hierarchy and ERG theory make about human motivation? (b) How do managers use these theories to motivate associates? What are the general causes of workplace stress according to the demand–control model? What are the general causes of stress according to the effort–reward imbalance model? What implications do these models have for ...
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