What type of small firm might effectively use a line organization? When might it be necessary to change the firm’s structure? To what type of structure? Why?
Answer to relevant QuestionsHow important is the practice of delegation to the effective operation of a small business? Why do many entrepreneurs find it hard to delegate responsibility to others?1. Based on what you have read in this case, how would you rate the leadership skills of Andrew Mason? In what ways does he fit the profile of the typical business founder? In what ways is he different? How would you ...Is the use of an employee stock ownership plan desirable in a small business? What might lessen such a plan’s effectiveness in motivating employees?Why is the customer focus of quality management so important in a small firm? Why can be done to ensure that the quality of a small venture’s products or services remains high?1. What can be done to improve capacity?2. What can be done to improve efficiency?3. What could be done at a store level to improve the performance of the business?
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