What types of defects or errors might the following organizations measure and improve as part of a
Question:
a. A department store such as Wal-Mart or Macy’s
b. Walt Disney World or a regional amusement park such as Six Flags
c. Your college or university
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a A department store such as WalMart or Macys Customer complaints by cat...View the full answer
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Ali Khawaja
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Related Book For 
OM operations management
ISBN: 978-1285451374
5th edition
Authors: David Alan Collier, James R. Evans
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