When the line becomes long at some fast-food restaurants, an employee will walk along the line taking

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When the line becomes long at some fast-food restaurants, an employee will walk along the line taking orders. What are the benefits of this policy?

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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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Question Posted: Aug 22, 2015 07:18 AM

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When the line becomes long at some fast-food restaurants, an employee will walk along the line taking

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The most immediate benefit is to discourage customers from rene...View the full answer

Service Management Operations Strategy Information Technology

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