Where would you place Shouldice Hospital on the product– process framework (see Chapter 5 case, “Shouldice Hospital A Cut Above”)? What are the implications of adding a specialty such as cosmetic surgery?
Answer to relevant QuestionsWhat service industry has impressed you the most with its innovativeness?What are the three elements that require integration to be successful in operations and supply chain management? Hospitals are major users of poka- yoke (fail- safe) devices. Can you think of any?In discussing characteristics of efficient plants, Goodson, developer of rapid plant assessments (see the OSCM at Work box), suggests that numerous forklifts are a sign of poor space utilization. What do you think is behind ...Repeat problem 4 with the added constraint that not more than 150 calories shall be fat and that the price of food has escalated to $ 1.75 per pound for food A and $ 2.50 per pound for food B.
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