Why are customer operations typically more erratic than manufacturing support and procurement operations?
Answer to relevant QuestionsDescribe the logistics value proposition. Be specific regarding specific customer accommodation and cost. What could be gained by “stapling yourself to an order”? Be specific and illustrate your answer. Explain the customer satisfaction “gaps” shown in Figure 3.1. Explain the rationale underlying volume consolidation. What are the risks associated with using a single supplier for an item? Why would a company's costs of manufacturing and procurement tend to increase as the firm changes from a MTP to a MTO strategy? Why would inventory costs tend to decrease?
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