Question: Why are customer service and its related strategy so important
Why are customer service and its related strategy so important for companies operating global supply chains?
Answer to relevant QuestionsWhat is meant by the phrase “supply chain security, especially on a global basis, is a balancing act”? To what extent do clients/customers think of their 3PL providers in a strategic sense? What evidence suggests that this may change in the future, and what kind of change may be expected? What are some of the more frequently outsourced logistics activities? Less frequently outsourced? Construct a financial model to determine the redelivery/rehandling cost, lost sales, invoice deduction cost, and net income for the following: a. On-time delivery increases from 98 percent to 99 percent with a 2 percent ...What is the role of enterprise resource planning systems in supply chain management?
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