Why is it important to regain the confidence of a customer in an adjustment letter? How can

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Why is it important to regain the confidence of a customer in an adjustment letter? How can it be done?

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Business Communication Process and Product

ISBN: 978-0324542905

6th Edition

Authors: Mary Ellen Guffey

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Question Posted: Jan 19, 2012 04:37 AM

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Why is it important to regain the confidence of a customer in an adjustment letter? How can

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Unhappy customers have naturally lost some degree of confidence ...View the full answer

Business Communication Process and Product

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