Why is there so much emphasis on group dynamics and teamwork in the workplace?
Answer to relevant QuestionsDescribe quality management ideas and practices suggested by quality advocates Deming, Ishikawa, Juran, and Feigenbaum (discussed in this chapter in the Quality Advocates section)? Trust has often been considered an essential ingredient for high functioning teams. As a team leader how can you build trust with your team members? What is the difference between a leader and a manager? Why do most people resist change? Which of the three types of control discussed at the beginning of this chapter are evident with Preserve®?
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