Question: Williams Enterprises is a small locally owned provider of network

Williams Enterprises is a small, locally owned provider of network services. Brian Williams, CEO, has considerable experience in the industry and knows that certain customers can run a company out of business. He has determined that the following customer activities are the major ones in which the company engages:
a. Establishing new customers and new orders
b. Installing new systems
c. Processing customer invoices
d. Making service calls
e. Customer training

Identify an activity driver for each of the major activities.

Sale on SolutionInn
  • CreatedFebruary 21, 2014
  • Files Included
Post your question