With the rising demands of a successful football program, the campus police chief at Southwestern University, Greg

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With the rising demands of a successful football program, the campus police chief at Southwestern University, Greg Frazier wants to develop a 2-year plan that involves a request for additional resources.
The SWU department currently has 26 sworn officers. The size of the force has not changed over the past 15 years, but the following changes have prompted the chief to seek more resources:
The size of the athletic program, especially football, has increase.
The college has expanded geographically, with some new research facilities and laboratories how miles away from the main campus.
Traffic and parking problems have increased.
More portable, expensive computers with high theft potential are dispersed across the campus.
Alcohol and drug problems have increased.
The size of the surrounding community has doubled.
The police need to spend more time on education and prevention programs.

Discussion Questions
1. Which variations in demand for police services should be considered in an aggregate plan for resources? Which variations can be accomplished with short-term scheduling adjustments?
2. Evaluate the current staffing plan. What does it cost? Are 26 officers sufficient to handle the normal workload?
3. What would be the additional cost of the chief’s proposal? How would you suggest that he justify his request?
4. How much does it currently cost the college to provide police services for football games? What would be the pros and cons of completely subcontracting this work to outside law enforcement agencies?
5. Propose other alternatives.

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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