Write down what you regard as the top five most important questions for which you need answers.
Answer to relevant QuestionsWhat (if any) other information do you need about the job analysis, the test, or anything else to be able to take a definitive position on whether the company should use the test? Do a Net search to determine what the salary would be of a customer service representative working in the U.S. In your home state, can a company use political information to make decisions about people? Pick a job in which “mystery shoppers” might provide helpful and unique data. Describe how you would develop the system and incorporate data from this system into the performance-appraisal system. You have been asked to design a diversity-training program for incoming freshmen at your school. Try to answer the questions presented above in this context: • Develop a method for the training program. • Do a Web ...
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