Xway Accounting has outsourced preparation of basic income tax forms to technicians working in India. Accountants in the home office will continue to do business tax forms and complex forms for individuals. Customers whose forms are scanned by Xway and sent to India electronically for completion will not be told that their tax forms will be prepared outside of the home office. Discuss one communication challenge that the home office accountant will face and how this challenge may be overcome. Also, what ethical question may be raised about this change in business procedure?