You have been appointed head of quality control for your organization (a firm you have worked at or your college). During the first month, you interview disciples of Deming, Juran, and Crosby. Each seems to be equally affable and competent. Which consultant would you hire for your organization? Why?
Answer to relevant QuestionsWhy are most quality awards based on the Malcolm Baldrige National Quality Award program? Why not the ISO 9000 standard? The injection molded caps of disposable ball point pens must met tight specifications to fit snugly on the pen. One specification that is tracked is the cap’s weight, which should be 0.2 g. A sample of 100 pens is taken ...For the following check sheet, assume that o indicates a surface scratch, x a blowhole, D a defective finish, * improper shape and ? others. How would you go about analyzing the following check sheet? Peerless Windows is a major manufacturer and installer of windows into new homes. Currently, management has found that it has experienced a large number (about 15% of all orders placed) of customer claims against Peerless. ...A firm is presently using the basic EOQ model and is considering switching to the production order quantity model (i.e., receiving gradual deliveries over time). If all the cost and demand parameters stay the same, what ...
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