Match each of the following measures, a through h, with the most appropriate section of the balanced

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Match each of the following measures, a through h, with the most appropriate section of the balanced enn, Scorecard: 

(1) Learning and growth perspective, 

(2) Internal business perspective, 

(3) Customer y ; value perspective, 

(4) Financial performance perspective.

a. Level of sales by product line

b. Number of new customers

c. Employee job satisfaction measured on a 5-point scale

d. Number of defective products discovered in quality testing

e. Average customer rating on a 5-point scale based on product satisfaction

f. Administrative expenses as a percentage of sales 

g. Turnover of production floor employees 

h. Number new product introductions

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Cost Accounting Foundations And Evolutions

ISBN: 9781618533531

10th Edition

Authors: Amie Dragoo, Michael Kinney, Cecily Raiborn

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