In recent years, many companies have started initiatives towards digital transformation, better customer experience, and regulatory compliance.

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In recent years, many companies have started initiatives towards digital transformation, better customer experience, and regulatory compliance. Partially, these initiatives are operationalized by the help of BPM programs. Rabobank is one of the largest financial service providers in The Netherlands. In a white paper, Pieter van Langen, a senior manager with Rabobank, reports on their BPM program and the way they use ARIS as a process modeling tool.

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Fundamentals Of Business Process Management

ISBN: 9783662565087

2nd Edition

Authors: Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers

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