Which concept of the TQM philosophy is Papa Johns most focused on? a) Product design b) Use
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Which concept of the TQM philosophy is Papa John’s most focused on?
a) Product design
b) Use of quality tools
c) Employee empowerment
d) Customer focus
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Operations Management An Integrated Approach
ISBN: 9781119497387
7th Edition
Authors: R. Dan Reid, Nada R. Sanders
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