1. Find a list of all 10 of Zappos corporate values. Pick two of the values and...

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1. Find a list of all 10 of Zappos corporate values. Pick two of the values and explain how you think those values would influence the way employees do their work.

2. How did Zappos' corporate culture begin? How is Zappos' corporate culture maintained?

3. The right culture with the right values will always produce the best organizational performance. What do you think of this statement? Do you agree? Why or why not?

4. What could other companies learn from Tony Hsieh and Zappos' experiences?

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Management

ISBN: 978-0133043600

12th edition

Authors: Stephen P. Robbins, Mary A. Coulter

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