1. How effective do you think Jessicas initiatives are in helping her develop a reputation as a...

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1. How effective do you think Jessica’s initiatives are in helping her develop a reputation as a strong team player?
2. If you were Jessica’s supervisor, how would you react to the e-mails she sent to the group?
3. What advice might you offer Jessica to help her advance her reputation as a team player?

Jessica was happy to find a position as a scanning technician at a business process outsourcing company, Specialist Resource Inc. A major part of the Specialist’s business was converting paperwork related to human resource management into digital form. Clients would mail their forms, such as medical claims, to Specialist. Scanning technicians would then insert the claim forms into large scanning machines to make the conversion to digital. Clients would then have digital instead of paper documents for health claims and other human resource records.

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