1. Which University—Iowa, Michigan, and Ohio State—leadership styles does Art Friedman use?
2. Which specific motivation level, factor, and need (from the content motivation theories) apply to Friedmans Appliance?
3. Do equity and expectancy theory apply to this case? Explain.
4. Which type of reinforcement does Friedman use?
5. Could Friedman’s techniques work in all organizations? Explain your answer.
6. Which of the Big Five personality dimensions is best illustrated in this case by Art Friedman?
7. Does Friedman have a Theory X or Theory Y attitude?