A customer service counter at a local bookstore is normally staffed by a single employee. The probabilities

Question:

A customer service counter at a local bookstore is normally staffed by a single employee. The probabilities of arrival times and service times are shown in the following table:

Simulate the arrival of 100 customers to compute the average number of customers in line and the probability that a customer will have to wait 3 or more minutes for service to begin. Replicate each measure N times to compute its average.