a. Why would insularity prove fatal to General Motors?
b. Alfred Sloan believed that “the job of a professional manager is not to like people.” How should that perspective affect how decisions are made in an organization?
c. Why would “a dearth of open debate among top managers” be so damaging to General Motors’ long-term success?
d. If Sloan believed that “the right decision demands adequate disagreement,” whose responsibility should it be to determine when there has been enough discussion?