a. Why would the topic of health care feature prominently in any conversation about employee motivation?
b. Does the issue of patient care make low employee morale more important for health care organizations? Why or why not?
c. How would you describe the employee morale at your job or a job you have held in the past? What evidence can you offer to support that assessment?
d. Would hiring a “Queen of Fun and Laughter” work at your organization? Why or why not?