Amber and Travis are considering careers in business and have hopes of becoming managers someday. Both hold part-time jobs and have seen a number of managers at their work. Amber was even selected to fill in for a short time as the shift supervisor for her work team when the full-time supervisor was on vacation. That gave her a closer view of some of the work managers do and how their job is different from that of employees. Amber shared her experiences with Travis, which led to a discussion of their views of a manager's work.
1. Analyze the views of Amber and Travis toward management. With what do you agree or disagree?
2. Do you believe that managers spend most of their time working with employees? Justify your answer.
3. What characteristics are common to all managers' jobs? What are the types of things that would be quite different from one manager's job to another?
4. If you were responsible for developing a training program for managers, what would you include?