Dixie Irwin is the department manager for Religious Books, a manufacturer of religious books that are sold through Internet companies. Irwin’s bonus is based on reducing production costs.
Requirement
1. Irwin has identified a supplier, Cheap Paper, that can provide paper products at a 10% cost reduction. The paper quality is not the same as that of the current paper used in production. If Irwin uses the supplier, he will certainly achieve his personal bonus goals; however, other company goals may be in jeopardy. Identify the key performance issues at risk and recommend a plan of action for Irwin.