Lanier Company manufactures expensive watch cases sold as souvenirs. Three of its sales departments are: Retail Sales,

Question:

Lanier Company manufactures expensive watch cases sold as souvenirs. Three of its sales departments are: Retail Sales, Wholesale Sales, and Outlet Sales. The Retail Sales Department is a profit center. The Wholesale Sales Department is a cost center. Its managers merely take orders from customers who purchase through the company€™s wholesale catalog. The Outlet Sales Department is an investment center because each manager is given full responsibility for an outlet store location. The manager can hire and discharge employees, purchase, maintain, and sell equipment, and in general is fairly independent of company control. Mary Gammel is a manager in the Retail Sales Department. Stephen Flott manages the Wholesale Sales Department. Jose Gomez manages the Golden Gate Club outlet store in San Francisco. The following are the budget responsibility reports for each of the three departments.

Instructions
(a) Determine which of the items should be included in the responsibility report for each of the three managers.
(b) Compare the budgeted measures with the actual results. Decide which results should be called to the attention of eachmanager.