Lori Cook, manager of the Winter Park Hotel, is considering how to restructure the front desk to
Question:
Lori Cook, manager of the Winter Park Hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has five clerks on duty, each with a separate waiting line, during peak check- in time of 3: 00 p. m. to 5: 00 p. m. Observation of arrivals during this period shows that an average of 90 guests arrive each hour (although there is no upward limit on the number that could arrive at any given time). It takes an average of 3 minutes for the front- desk clerk to register each guest.
1. Determine the average amount of time that a guest spends checking in. How would this change under each of the stated options?
2. Which option do you recommend?
Step by Step Answer:
1 The current system has five clerks each with his or her own waiting line This can be treated as fi...View the full answer
Students also viewed these Management Leadership questions
-
Donna Shader, manager of the Winter Park Hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has five clerks...
-
An administrator at Saint Jude Hospital is considering how to use some space made available when the outpatient clinic moved to a new building. She has narrowed her choices, as follows: a. Use the...
-
Donna Shader, manager of the Winter Park Hotel, is considering how to restructure the front desk to reach an optimum level of staff efficiency and guest service. At present, the hotel has five clerks...
-
Two experienced managers at Wilson Boat, Inc. are resisting the introduction of a computerized exponential smoothing system, claiming that their judgmental forecasts are much better than any computer...
-
A round bar ACB of length 2L (see figure) rotates about an axis through the midpoint C with constant angular speed v (radians per second). The material of the bar has weight density g. (a) Derive a...
-
Sketch the graph of a function f (x) with all these properties: a. f'(x) > 0 for x < 0 and for 0 < x < 2 b. f'(x) < 0 for x > 2 c. f'(0) = f'(2) = 0 d. f"(x) < 0 for x < 0 and for x > 1 e. f"(x) > 0...
-
You are considering financing a new car which cost $\$ 51,300$ with an amortized loan. The nominal rate is $2.9 \%$ per annum, the term of the loan is 6 years, and you will make monthly payments. How...
-
Wind River Outfitters Co., an outfitter store for fishing treks, prepared the following unadjusted trial balance at the end of its first year of operations: For preparing the adjusting entries, the...
-
The Exchange Rate Volatility (ERV) and Trade Balance (TB) relationship by using monthly data over the period January 2010 to December 2019 and a nonlinear regression model, namely the Nonlinear...
-
Rusty Spears, CEO of Rusty's Renovations, a custom building and repair company, is preparing documentation for a line of credit request from his commercial banker. Among the required documents is a...
-
Refer to Problem D. 22. A new registration manager, Dwayne Cole, is hired who initiates a program to entertain the people in line with a juggler whom he pays $ 15/ hour. This reduces the waiting...
-
Susan Sherer, an IRS auditor, took 45 minutes to process her first tax return. The IRS uses an 85% learning curve. How long will the: 2nd return take? 4th return take? 8th return take?
-
Elgin Company has recently introduced budgeting as an integral part of its corporate planning process. An inexperienced member of the accounting staff was given the assignment of constructing a...
-
How is literary criticism used in interpreting literature? How is literary criticism most helpful in interpreting literature?
-
Which is larger? 6 5 miles per house or 1 2 0 kilometers per hour? As a percentage, how much faster is one than the other?
-
Watch and Describe the Doritos Super Bowl 2022 commercial featuring Megan Thee Stallion and the epic '80s anthem "Push It" from rap group Salt-N-Pepa and why you like it. 2. Who is the intended...
-
Determine the electric field and potential at a point horizontally -2m and vertically 6 m from a 40 nC charge. g X + Electric field = Eat x=-2, y=6 from q Potential= V at x=-2, y=6 from q = 11.25...
-
A cyclist rides 3.0 km due east, then 11.0 km 22 west of north. From this point she rides 7.0 km due west. What is the final displacement from where the cyclist started (in km)? (Express your answer...
-
(a) What voltage must be applied to an X-ray tube to obtain 0.0100-fm-wavelength X-rays for use in exploring the details of nuclei? (b) What is unreasonable about this result? (c) Which assumptions...
-
Walker, Inc., is an all-equity firm. The cost of the company's equity is currently 11.4 percent and the risk-free.rate is 3.3 percent. The company is currently considering a project that will cost...
-
Do you think dynamic pricing is a fair practice? Evaluate this from the sellers as well as the buyers perspective.
-
List three ways in which random numbers may be generated for use in a simulation.
-
Discuss the concepts of verification and validation in simulation.
-
Give two examples of random variables that would be continuous and give two examples of random variables that would be discreet.
-
A summary of two stocks is shown. 52W high 52W low Name of Stock Symbol High Low Close 37.18 29.39 Zycodec ZYO 11.76 7.89 Unix Co UNX 39.06 32.73 34.95 16.12 12.11 15.78 Last year, a stockholder...
-
= Suppose f(z) is analytic for |z| < 3. If |(z)| 1, and (i) (1) = 0, what is the maximum value of |f(0)|? For which func- tions is the maximum attained?
-
Determine if the following equations can be solved by separation of variables, and if they are, it solves the problems. 1. 5x7dy+9xy5 = 0 dx 2. -xe +y=0 3. 5xy'-11y = 0 Graph both equations, the...
Study smarter with the SolutionInn App