Melissa’s Photo Studio offers both individual and group portrait

Melissa's Photo Studio offers both individual and group portrait options. The process flow diagram in Figure shows that all customers must first register and then pay at one of two cashiers. Then depending on if they want a single or group portrait they go to different rooms. Finally everyone picks up their own finished portrait.

Melissa’s Photo Studio offers both individual and group portrait


a. How long does it take to complete the entire process for a group portrait?

b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals?

c. What is the capacity of the bottleneck for both groups and individuals?

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